16/01/24 WE ARE AWARE OF AN ISSUE OF ADDRESSES NOT BEING RECOGNISED IN THE CHECKOUT. WE ARE WORKING TO SORT THIS OUT. Thank you for your patience. Lots of new stock to be added.
16/01/24 WE ARE AWARE OF AN ISSUE OF ADDRESSES NOT BEING RECOGNISED IN THE CHECKOUT. WE ARE WORKING TO SORT THIS OUT. Thank you for your patience. Lots of new stock to be added.
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Terms & Conditions

Terms & Conditions Information

This website is operated by Pebble Records.  Throughout the site, the terms “we” and “our” refer to Pebble Records.  We offer this website including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

Terms of service apply to all users of this website, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Any new features or tools which are added onto the current shop or website shall also be subject to the Terms.  You can review the most current version at any time on this page.  We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.  It is your responsibility to check this page periodically for changes.  Your continued use of this website following the posting of any changes constitutes acceptance of those changes.

Our shop is hosted by Shopify Inc.  They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Shop Terms 

You may not use our products for any illegal or unauthorised purpose, and you may not violate any laws in your jurisdiction (including but not limited to copyright laws). 

You must not transmit any viruses or any code of a destructive nature.

Any breach of this will result in an immediate termination of your services to this website. 

We accept payment from Mastercard, Maestro, American Express, Visa, Apple Pay, Google Pay, Diners, Discover and Shopify Pay.  We also accept payments from Paypal.  All payments must be verified and sent out to the registered card holder only.

Please contact us for details of our postal services to International or European countries, as we do not currently have this set up on our online shop.  However we welcome any enquiries and would be happy to help wherever we can.  Please email us, full details can be seen on our contact page.  

General Conditions

We reserve the right to refuse our service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of this website, and this copyright law must not be broken by any person using this website.  These Terms are governed in accordance with the English Law and Regulations.

When you place an order with us online, we do require your name, address and any other relevant contact details to process your order. 

Your details will not be passed onto any third party and are used for completion of your order transaction.  Occasionally we will send you any offers that we have going on throughout the year.

If you are not happy with your purchase or wish to make a complaint in any way, please do contact us within 14 days by telephone / text / Whats App 07712 703130, email admin@pebblerecords.co.uk and we will follow up with this as quickly as possible.

Accuracy of Information

We endeavour to ensure that all information made available on this website is accurate and current, however, it may contain certain historical information.  We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our website.  It is your responsibility to monitor changes to our website. 

Prices of items are subject to change without notice and we reserve the right to modify or discontinue this service without any notice at any time.  We are not liable to you or any third party for any modification or price change.

 Our Products and Services

We have made every effort to display as accurately as possible the colours and images of our products that appear at our shop.  We cannot guarantee that your computer monitor’s display of any colour will be accurate, therefore colours may differ slightly from our photographs.

All descriptions of products or item pricing are subject to change at any time without notice, at the discretion of us.  We reserve the right to discontinue any product at any time. We reserve the right to limit the quantities of any products or services that we offer to any person.

 Billing and Account Information

We reserve the right to refuse any order you place with us. These restrictions may include orders placed by the same customer credit card or the same billing address.  In the event that we make a change or cancel your order, we may contact you by email or any relevant phone number which is provided at the time the order was made.  We reserve the right to limit or prohibit orders that, in our judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all of your purchases that you make on this website.  You agree to promptly pay for any item ordered online.  If any card information has expired or changed, it is your responsibility to update this accordingly.

Security

To protect your personal information, we take reasonable precautions and follow the industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information will be encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Optional Tools

We may provide you with access to third party tools over which we neither monitor or have any control over. 

You acknowledge and agree that we provide access to such tools without any warranties, representations or conditions of any kind and without any endorsement.  We have no liability whatsoever arising from your use of optional third party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider.

We may in the future offer new services and features through our website, including the release of new tools and resources.  Such new features and services shall also be subject to these Terms.

Third Party Links

If any third party links are provided now or in the future from this website, they may direct you to third party websites that are not affiliated with us.  We are not responsible for examining or evaluating the content or accuracy of their websites, and we do not warrant or have any liability or responsibility for any third party materials or websites in relation to materials, products, services of third parties.

We are not responsible for any damages related to the purchase of use of goods, services, content, or other transactions made in connection with any third party websites.

Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction.  Any complaints, claims, concerns or questions regarding third party products should be direct to the third party.

User Feedback, submissions and Comments

We may monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory.

You agree that your comments will not violate any right of any third party, and you may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us.  You are solely responsible for any comments you make and also their accuracy.  We take no responsibility and assume no liability for any comments posted by you or any third party.

 Disclaimer of Liability and Warranties

We do not guarantee, represent or warrant that your use of this service will be uninterrupted or error free or secure.

We may from time to time remove this service for certain periods of time or cancel this service at any time, without notice to you.

In no case shall Pebble Records, our owner, employees, affiliates, agents, contractors, suppliers or service providers shall be liable for any injury, loss, claim, or any indirect or direct damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages arising from your use of this service.

 Changes to our Terms

You can review the most current version of our Terms at any time on this page.  We reserve the right at our discretion to update, change or replace any part of these Terms by posting updates and changes to our website.  It is your responsibility to check our website periodically for any changes.  Your continued use of our website or our service following the posting of any changes to these Terms and website constitutes your acceptances of those changes.

Privacy Policy

We respect your privacy and are committed to ensuring that this is protected. 

When you buy from our online shop you can register your interest with us by providing your name and email address, and we may occasionally send out promotions about any offers and events that we think you may find interesting. 

Our website may contain third party links in which we have no control on, and are therefore not responsible should you wish to look at these links once leaving our website. 

We assure you that we will not distribute your personal information to any third parties unless your permission is given, or we are required by law to.

We may from time to time update this information and therefore please check this page to make sure you are happy with our changes.

Please do email us if you believe your personal details need updating in any way.